Craft Emergency Generator | Web App for UK Crafters, Sublimation & Personalised Gift Sellers

Because sometimes small business goes tits up. 🚨

Faded mug. Wrong name. "Where's my parcel??" Customer who's changed their mind for the fourth time. You don't need a pep talk, you need to know what to do next.

The Craft Emergency Generator is a mobile-friendly web app. Tap the problem and it tells you:

✅ What to do now: short, realistic steps, including what to check before you waste another blank
💬 What to say: a friendly, human, copy-and-paste customer message
⚖️ Remake, refund or wait? so you stop panic-refunding
🛡️ How to stop it happening again
🚦 A panic level: from "easily fixable" to "proper craft emergency"

What's inside

• 96 craft disasters across customer, sublimation, vinyl/Cricut, printing, order, postage, packaging, design and business problems
• Search box: type "my mug looks faded" and it finds the right guide
• WRITE MY REPLY: pick the customer's mood and your tone, get a ready-to-send message
• WHAT SHOULD I DO?: seven quick questions, one suggested next step
• Quick Fix Library for sublimation, HTV, vinyl, Cricut, printing, packaging, postage, pricing and more
• 7 printable checklists, including "before you press" and "before you refund"
• Save favourites and see recent guides
• A random disaster button, because we all need a laugh 😂

Made for
UK crafters, personalised gift sellers, sublimation and vinyl businesses, digital designers and handmade small businesses. Written by someone who's lived every one of these.

Private and simple
No login. No account. Nothing about your customers is stored. Your favourites and recent guides stay in your own browser only.

How you get it
After purchase you'll receive a link to open the app on your phone, tablet or computer. You'll need an internet connection to open it. 

Please note
This is general small-business guidance, not legal advice. Always check your own shop policies, marketplace rules, courier terms and current UK consumer law before deciding on refunds, replacements or disputes.

Created by Pretty Digitalz